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Industries / Telemedicine

IT & HIPAA for Telemedicine & Virtual Care

Virtual visits only work when the technology does. ACS keeps telehealth secure and reliable: protected connections, HIPAA safeguards that follow clinicians home, and support that treats a dropped visit like the urgent problem it is. Remote-first, nationwide.

Uptime
For live patient visits
BAAs
With every vendor that touches PHI
MFA
& encryption everywhere
24/7
Monitoring & support

Telehealth moves your risk surface

When care happens over the internet and on home networks, the weak points change.

📺

Dropped or laggy visits

A frozen video call is a clinical interruption. Connectivity and devices have to be engineered for it, not hoped for.

🏠

PHI on home networks

Clinicians working remotely extend your HIPAA footprint to every router and laptop they use.

📄

Vendor sprawl without BAAs

Video, scheduling, e-prescribing, and payment tools all touch PHI. Each one needs a signed agreement.

What we put in place

The foundation a virtual-care practice needs to run securely.

Connectivity

Reliable, secure networking

Business-grade connections, VPN or zero-trust access, and prioritized traffic so live visits stay smooth.

Devices

Secured clinician endpoints

Encrypted, managed laptops and tablets with MFA, so a device at home is as safe as one in the office.

Compliance

HIPAA & BAAs

A documented risk analysis, encryption, and vendor BAA tracking across your telehealth stack.

Security

Cybersecurity

Endpoint protection, email and phishing defense, and monitoring for a distributed team.

Cloud

Cloud & backup

HIPAA-compliant cloud and immutable backups so patient records are safe and available.

Helpdesk

Managed IT & support

24/7 helpdesk for clinicians and patients-facing staff, wherever they are working.

Getting started takes one call

No obligation, no jargon.

1
Book your free assessmentGrab 30 minutes with a specialist at a time that works for you.
2
We find your gapsA focused review of your connectivity, devices, security, and HIPAA posture.
3
You get a clear roadmapA plan and a flat-rate quote, no pressure, no surprises.

What practices say about working with us

5.0 ★★★★★ · Based on 11 Google reviews

★★★★★

As someone working in healthcare, protecting patient information is non-negotiable. Atlantic Computer Systems has been outstanding: knowledgeable, responsive, and always ahead o…

T
Traci Johnston
4 months ago
★★★★★

Atlantic Computer Systems has been fantastic to work with. Their team is knowledgeable, responsive, and always quick to help when issues come up.

N
Nick Ricci
4 days ago
★★★★★

Huge shoutout to an amazing IT team! Reliable, responsive, and always ready to help, no matter how big or small the issue. They keep everything running smoothly behind the scenes.

M
Minal Wahab
2 months ago
★★★★★

Our healthcare agency couldn't be happier with their service. Their team is always professional, responsive, and really understands the challenges of managing sensitive patient…

H
Hamed Najafi
7 months ago
★★★★★

Four was amazing at helping me get set up! He answered all my questions and guided me so well with getting my access and software. He's always easy to reach and does great with…

J
Jeanette Holguin
2 months ago
★★★★★

Four has been very knowledgeable and available when it comes to technological issues. He always solved the problem and is always professional and kind. Great support team!

E
Elyssa Luna
2 weeks ago
★★★★★

Atlantic Computer Systems is wonderful. I've personally interacted with Four and Ed. They are both very knowledgeable and professional. I would highly recommend them to anyone n…

D
Dalton Dillon
2 months ago
★★★★★

Four Acuna is very friendly, patient, courteous and very knowledgeable.

J
Josephine Javier
5 months ago
★★★★★

I needed managed IT for my remote business, and these guys had the best deal I could find and a free cybersecurity audit! Thank you ACS.

N
Ninja Web Pro
7 months ago
★★★★★

Four is kind, helpful and solution oriented. I appreciate the patient and non-judgmental way I've been treated as a less tech-savvy person. Thank you Four!

J
Jade Ryan
2 months ago
★★★★★

As someone working in healthcare, protecting patient information is non-negotiable. Atlantic Computer Systems has been outstanding: knowledgeable, responsive, and always ahead o…

T
Traci Johnston
4 months ago
★★★★★

Atlantic Computer Systems has been fantastic to work with. Their team is knowledgeable, responsive, and always quick to help when issues come up.

N
Nick Ricci
4 days ago
★★★★★

Huge shoutout to an amazing IT team! Reliable, responsive, and always ready to help, no matter how big or small the issue. They keep everything running smoothly behind the scenes.

M
Minal Wahab
2 months ago
★★★★★

Our healthcare agency couldn't be happier with their service. Their team is always professional, responsive, and really understands the challenges of managing sensitive patient…

H
Hamed Najafi
7 months ago
★★★★★

Four was amazing at helping me get set up! He answered all my questions and guided me so well with getting my access and software. He's always easy to reach and does great with…

J
Jeanette Holguin
2 months ago
★★★★★

Four has been very knowledgeable and available when it comes to technological issues. He always solved the problem and is always professional and kind. Great support team!

E
Elyssa Luna
2 weeks ago
★★★★★

Atlantic Computer Systems is wonderful. I've personally interacted with Four and Ed. They are both very knowledgeable and professional. I would highly recommend them to anyone n…

D
Dalton Dillon
2 months ago
★★★★★

Four Acuna is very friendly, patient, courteous and very knowledgeable.

J
Josephine Javier
5 months ago
★★★★★

I needed managed IT for my remote business, and these guys had the best deal I could find and a free cybersecurity audit! Thank you ACS.

N
Ninja Web Pro
7 months ago
★★★★★

Four is kind, helpful and solution oriented. I appreciate the patient and non-judgmental way I've been treated as a less tech-savvy person. Thank you Four!

J
Jade Ryan
2 months ago

Frequently asked questions

Do you work with our telehealth platform?

Yes. We support the connectivity, devices, and security around the major telehealth and EHR platforms, and we help confirm a signed BAA is in place with each vendor that handles PHI.

Can you secure clinicians working from home?

That is a core part of telehealth IT: managed, encrypted devices, MFA, secure remote access, and monitoring so a home network does not become your weakest link.

Is telehealth covered by HIPAA?

Yes. Virtual visits involve ePHI like any other care, so the same safeguards apply. A risk assessment is the right place to start.

Do you support practices nationwide?

Yes. We are remote-first, which makes us a natural fit for distributed and virtual-care teams anywhere in the country.

Keep every virtual visit secure and online.

A free 30-minute assessment of your telehealth IT, security, and HIPAA posture. No obligation.

Get a Free Assessment

Remote-first · nationwide · 30-day money-back guarantee

SOC 2 CompliantMicrosoft Partner5.0 on Google30-day money-back guarantee24/7 monitoring

How we work with you

Not a ticket queue. You get real people who own your account.

🤝

Your own pod (larger clients)

A dedicated full-time team that knows your whole environment, not a rotating queue.

👤

A named account manager

Everyone else gets one Technical Account Manager as a direct point of contact who owns your account.

Remote-first response

Most support, monitoring, and projects are handled remotely, so you are not waiting on a truck roll.

🚗

Onsite when it matters

Our own team comes to you for hands-on work and projects as needed, billed per project.

Request a Quote

Fill out the form below and our team will get back to you within one business day.

Free 30-min IT & HIPAA security assessment