Client Support
Client Support Hub
Everything you need in one place — submit tickets, get remote help, or access your portal.
Client Portal
Open Client Portal
View tickets, invoices, assets & documentation in HaloPSA
Remote Support
Quick Remote Session
Download Splashtop SOS for instant remote assistance from our team
Submit Ticket
Submit a Request
Fill out the form below and our team responds within minutes
Urgent
Call Us Now
1-650-300-7557 — for critical issues that need immediate attention
Support Tools & Downloads
Quick access to the tools you need for remote support, account management, and productivity.
Splashtop SOS
Download for instant remote support. Our technician will provide a session code to connect securely to your computer.
Download Splashtop SOS →Microsoft 365 Portal
Access your Microsoft 365 account, email settings, Teams, OneDrive, and admin tools.
Open Microsoft 365 →HaloPSA Client Portal
View & track your support tickets, access invoices, review asset inventory, and find documentation.
Open Client Portal →Password Reset
Reset your Microsoft account password. If you're locked out, contact us for a manual reset.
Reset Password →MFA / Security Settings
Manage your multi-factor authentication, security keys, and sign-in methods for Microsoft 365.
Manage Security →My Apps Portal
Single sign-on dashboard for all your company's cloud applications connected via Azure AD.
Open My Apps →Helpful Resources
Guides, best practices, and documentation to help you get the most from your IT.
Recommended Hardware Guide
Our curated list of business laptops, desktops, monitors, and peripherals that we recommend and support. Updated quarterly.
Knowledge Base
How-to guides, troubleshooting articles, and setup documentation for common IT tasks. Coming soon via Hudu.
Cybersecurity Best Practices
Essential security habits every employee should follow: password hygiene, phishing awareness, MFA setup, and safe browsing.
Email & Spam Tips
How to identify phishing emails, report spam, manage quarantine, and configure your email client properly.
New Employee IT Setup
What new hires need to get started: device setup, account creation, app installation, and security enrollment steps.
Offboarding Checklist
What to do when an employee leaves: account deactivation, device return, data backup, and access revocation.
Experiencing a Critical IT Emergency? If your systems are down, you've been breached, or you're locked out of everything — don't wait. Call us directly and we'll start working on it immediately.
Call 1-650-300-7557How can we help you?
We strive to make support as easy and well organized as possible for you. Please use the following contact information for technical support requests only.
Submit a Support Request
Fill out the form below and our support team will respond within minutes.