Locations / East Bay & South Bay
Healthcare IT Support in Fremont, CA
Atlantic Computer Systems (ACS) is a HIPAA-first healthcare MSP for medical and specialty practices in Fremont, Alameda County, and its neighbors Newark, Union City, Hayward and Milpitas. Support is remote-first from our San Jose headquarters, with Fremont visits by our own team as needed, and per-endpoint pricing is listed openly.
Healthcare IT in Fremont at a glance
| Who we are | Atlantic Computer Systems (ACS) is a HIPAA-first healthcare MSP: managed IT, cybersecurity and HIPAA compliance for medical practices. |
|---|---|
| Who this page is for | Medical and specialty practices in Fremont and Alameda County, from single offices to multi-location groups. |
| Service area | Headquartered in San Jose, California; serving Fremont and Alameda County remotely, with our own team onsite as needed. |
| BAA | We sign BAAs with healthcare clients. |
| Security | SOC 2-aligned controls. 24/7 monitoring on every plan; 24/7 security monitoring by our in-house SOC (ACS Cyber, our cybersecurity division) on Complete IT. |
| Price | Core IT $110, Proactive IT $175, Complete IT $295 per endpoint per month. Exact price confirmed on a free call. |
| How to start | Book a free 30-minute IT and HIPAA security assessment, or call 1-650-300-7557. |
| After hours | After-hours emergency support is available. |
Who we serve in Fremont
Washington Hospital, at 2000 Mowry Avenue, is run by the Washington Township Health Care District, whose area also takes in Newark, Union City, Sunol and part of south Hayward. The hospital's Morris Hyman Critical Care Pavilion houses emergency and critical care. Kaiser Permanente's Fremont Medical Center on Paseo Padre Parkway offers emergency care, urgent care and a pharmacy. On Kearney Street, Sutter Health's Palo Alto Medical Foundation campus includes an AAAHC-accredited outpatient surgery center.
Our focus is the independent practices working alongside them: multi-location specialty groups with about 26 to 50 staff and 30 or more computers. Think dental and orthodontic groups, dermatology, med spa, behavioral health, physical therapy and optometry. Their administrators want one setup across every site and the price before the pitch. None of these hospitals is an ACS client or partner.
What we run for Fremont practices
We take IT and cyber worry off a Fremont owner's desk so you can focus on patients. ACS is a national, remote-first company that gives every client a named Technical Account Manager and a pod of dedicated technicians, who learn your systems and fix problems proactively with support tailored to your practice. Rather than hiring and training IT staff for each Fremont site, you draw on fractional IT and cybersecurity experts, available when you need them, 24/7 subject to your support plan. When a project needs hands on site, we schedule the visit, come out and solve it.
Managed IT & helpdesk
Every device patched and watched, Microsoft 365 administered, and a helpdesk staff can reach by phone, email or chat.
Cybersecurity
Device and phone protection on Core IT, phishing filtering on Proactive IT, zero-trust access and our SOC on Complete IT.
HIPAA & CMIA compliance
Risk management, audit prep and a written HIPAA risk analysis, plus the change logs Civil Code 56.101 expects.
Practice software & imaging
We support the EHR and practice software you already use. Ask about yours. Software-vendor and internet-provider tickets become our job.
Cloud & backup
Automatic cloud backup of files and email, so a stolen laptop becomes a recovery job, not a crisis.
Switching providers
A written handover of logins, licenses, domains and backups, planned around clinic days.
What healthcare IT costs in Fremont
ACS has three plans, priced per endpoint per month: Core IT $110, Proactive IT $175 and Complete IT $295. Each plan includes everything in the one before it. Support for practice software and vendor coordination starts at Proactive IT. Compliance and risk management, plus 24/7 security monitoring by our in-house SOC, are in Complete IT. A Solution Architect confirms your exact per-endpoint price on a free 30-minute call.
Worked example (arithmetic on the list prices, not a quote): a 25-computer practice on Core IT: $2,750 a month at $110 per endpoint.
| Endpoints | Core IT | Proactive IT | Complete IT |
|---|---|---|---|
| 10 | $1,100 | $1,750 | $2,950 |
| 25 | $2,750 | $4,375 | $7,375 |
| 50 | $5,500 | $8,750 | $14,750 |
Prices assume a cloud-first Microsoft 365 and Windows 11 environment; onsite support and some projects are billed separately.
California law on top of HIPAA
- Under the HIPAA Security Rule (45 CFR 164.308), administrative safeguards start with an accurate risk analysis and ongoing risk management, and vendors handling patient data sign a business associate agreement.
- California's Confidentiality of Medical Information Act (CMIA) bars most disclosures of medical information without the patient's authorization (Civil Code 56.10). Electronic record systems must also protect integrity and automatically log each change or deletion, with who made it and when (Civil Code 56.101).
- Civil Code 1798.82, the state breach-notice law, covers medical and health insurance information. Affected Californians must be notified within 30 calendar days of discovery; if one notice goes to more than 500 of them, the Attorney General receives a sample copy.
- The CCPA, as amended by the CPRA, turns on size thresholds and exempts certain medical information; ask your advisor.
Towns we cover around Fremont
Beyond Fremont, we support practices in its neighbors Newark, Union City, Sunol and Milpitas; in Hayward, Pleasanton, Dublin, Livermore and Oakland, all in Alameda County; and over the Santa Clara County line in San Jose and Santa Clara. Newark, Union City, Sunol and part of south Hayward also sit inside Fremont's hospital district, the Washington Township Health Care District. A practice group with sites across them can run one network design, one sign-in policy and one backup plan.
How onsite works from our San Jose HQ
Headquartered in San Jose, we support practices across the Bay Area and serve Greater Boston, New England and Houston remotely, with onsite work as needed. For a Fremont clinic, monitoring and most tickets run remotely. Cabling, firewalls, exam-room PCs and moves are scheduled project work: our own team comes out and does it between patient sessions.
Every practice gets a named Technical Account Manager. Smaller practices share a specialist pod that looks after a handful of clients; larger groups get a dedicated pod.
How to choose an IT provider for a Fremont practice
- Is a signed BAA the first document they send? A vendor with access to patient records owes you one under HIPAA.
- Can they show a written risk analysis for each site? It should match the network you actually run.
- How will they meet the CMIA's change-logging duty? Find out who reads the audit logs, and when.
- Are per-endpoint prices published, exclusions included? You should know the range before a sales call.
- What stays yours if you leave? Admin accounts, domains, licenses and backups, all in the practice's name.
Getting started takes one call
What practices say about working with us
As someone working in healthcare, protecting patient information is non-negotiable. Atlantic Computer Systems has been outstanding: knowledgeable, responsive, and always ahead o…
Atlantic Computer Systems has been fantastic to work with. Their team is knowledgeable, responsive, and always quick to help when issues come up.
Huge shoutout to an amazing IT team! Reliable, responsive, and always ready to help, no matter how big or small the issue. They keep everything running smoothly behind the scenes.
Our healthcare agency couldn't be happier with their service. Their team is always professional, responsive, and really understands the challenges of managing sensitive patient…
Four was amazing at helping me get set up! He answered all my questions and guided me so well with getting my access and software. He's always easy to reach and does great with…
Four has been very knowledgeable and available when it comes to technological issues. He always solved the problem and is always professional and kind. Great support team!
Atlantic Computer Systems is wonderful. I've personally interacted with Four and Ed. They are both very knowledgeable and professional. I would highly recommend them to anyone n…
Four Acuna is very friendly, patient, courteous and very knowledgeable.
I needed managed IT for my remote business, and these guys had the best deal I could find and a free cybersecurity audit! Thank you ACS.
Four is kind, helpful and solution oriented. I appreciate the patient and non-judgmental way I've been treated as a less tech-savvy person. Thank you Four!
As someone working in healthcare, protecting patient information is non-negotiable. Atlantic Computer Systems has been outstanding: knowledgeable, responsive, and always ahead o…
Atlantic Computer Systems has been fantastic to work with. Their team is knowledgeable, responsive, and always quick to help when issues come up.
Huge shoutout to an amazing IT team! Reliable, responsive, and always ready to help, no matter how big or small the issue. They keep everything running smoothly behind the scenes.
Our healthcare agency couldn't be happier with their service. Their team is always professional, responsive, and really understands the challenges of managing sensitive patient…
Four was amazing at helping me get set up! He answered all my questions and guided me so well with getting my access and software. He's always easy to reach and does great with…
Four has been very knowledgeable and available when it comes to technological issues. He always solved the problem and is always professional and kind. Great support team!
Atlantic Computer Systems is wonderful. I've personally interacted with Four and Ed. They are both very knowledgeable and professional. I would highly recommend them to anyone n…
Four Acuna is very friendly, patient, courteous and very knowledgeable.
I needed managed IT for my remote business, and these guys had the best deal I could find and a free cybersecurity audit! Thank you ACS.
Four is kind, helpful and solution oriented. I appreciate the patient and non-judgmental way I've been treated as a less tech-savvy person. Thank you Four!
Fremont healthcare IT: questions practice managers ask
Who provides HIPAA-compliant IT support for medical practices in Fremont?
Atlantic Computer Systems (ACS) does, from its San Jose headquarters: managed IT, cybersecurity and HIPAA and CMIA safeguards for Fremont clinics and specialty groups, under a signed BAA and published per-endpoint pricing.
How much would a 45-computer Fremont practice pay each month for managed IT?
As arithmetic on our list prices, not a quote, a 45-computer Fremont practice would land at roughly $4,950 a month on Core IT. Proactive IT comes to $7,875 and Complete IT to $13,275, with licenses, hardware and projects on top. A Solution Architect confirms the real number; plan details sit on our pricing page.
Are you local to Fremont?
ACS is headquartered in San Jose and serves Fremont from there. Everyday requests run remotely, and our own team comes onsite when hardware, cabling or a move needs hands.
Besides HIPAA, what California rules cover patient data at a Fremont clinic?
Mainly the CMIA, which requires patient authorization for most disclosures and automatic logging of changes to electronic records, and Civil Code 1798.82, which sets a 30-calendar-day breach-notice deadline.
Will your company sign a BAA with our Fremont practice?
Yes. We sign BAAs with healthcare clients. Ask every IT company on your shortlist the same question.
Will you work with the clinical and billing software we already run?
Yes, without asking you to switch. List each site's clinical, imaging, billing and messaging tools on the call.
Can one IT company look after a practice with sites in Fremont, Newark and Union City?
Yes; multi-site groups are who we build for. Each location gets the same network design, sign-in rules, device standards and backups, so a new site opens on a proven setup.
What happens if our Fremont network fails late at night or on a weekend?
After-hours emergency support is available. Monitoring on every plan is built to catch issues before the next clinic day.
Keep exploring
California rules and coverage: managed IT services in California. Santa Clara County practices: healthcare IT providers in San Jose. Plans and ranges: managed IT pricing. Every region: all locations.
Keep your Fremont practice secure and running.
A free 30-minute assessment of your IT, security and HIPAA posture. No obligation.
Book a Free AssessmentOr call 1-650-300-7557 · Headquartered in San Jose · Remote-first · Published pricing