Industries / Telemedicine
IT & HIPAA for Telemedicine & Virtual Care
Virtual visits only work when the technology does. ACS keeps telehealth secure and reliable: protected connections, HIPAA safeguards that follow clinicians home, and support that treats a dropped visit like the urgent problem it is. Remote-first, nationwide.
Telehealth moves your risk surface
When care happens over the internet and on home networks, the weak points change.
Dropped or laggy visits
A frozen video call is a clinical interruption. Connectivity and devices have to be engineered for it, not hoped for.
PHI on home networks
Clinicians working remotely extend your HIPAA footprint to every router and laptop they use.
Vendor sprawl without BAAs
Video, scheduling, e-prescribing, and payment tools all touch PHI. Each one needs a signed agreement.
What we put in place
The foundation a virtual-care practice needs to run securely.
Reliable, secure networking
Business-grade connections, VPN or zero-trust access, and prioritized traffic so live visits stay smooth.
Secured clinician endpoints
Encrypted, managed laptops and tablets with MFA, so a device at home is as safe as one in the office.
HIPAA & BAAs
A documented risk analysis, encryption, and vendor BAA tracking across your telehealth stack.
Cybersecurity
Endpoint protection, email and phishing defense, and monitoring for a distributed team.
Cloud & backup
HIPAA-compliant cloud and immutable backups so patient records are safe and available.
Managed IT & support
24/7 helpdesk for clinicians and patients-facing staff, wherever they are working.
Getting started takes one call
No obligation, no jargon.
Frequently asked questions
Do you work with our telehealth platform?
Yes. We support the connectivity, devices, and security around the major telehealth and EHR platforms, and we help confirm a signed BAA is in place with each vendor that handles PHI.
Can you secure clinicians working from home?
That is a core part of telehealth IT: managed, encrypted devices, MFA, secure remote access, and monitoring so a home network does not become your weakest link.
Is telehealth covered by HIPAA?
Yes. Virtual visits involve ePHI like any other care, so the same safeguards apply. A risk assessment is the right place to start.
Do you support practices nationwide?
Yes. We are remote-first, which makes us a natural fit for distributed and virtual-care teams anywhere in the country.
Keep every virtual visit secure and online.
A free 30-minute assessment of your telehealth IT, security, and HIPAA posture. No obligation.
Get a Free AssessmentRemote-first · nationwide · 30-day money-back guarantee
How we work with you
Not a ticket queue. You get real people who own your account.
Your own pod (larger clients)
A dedicated full-time team that knows your whole environment, not a rotating queue.
A named account manager
Everyone else gets one Technical Account Manager as a direct point of contact who owns your account.
Remote-first response
Most support, monitoring, and projects are handled remotely, so you are not waiting on a truck roll.
Onsite when it matters
Our own team comes to you for hands-on work and projects as needed, billed per project.