VoIP Pricing

ACS CloudVoice Plans

Enterprise-grade cloud phone systems at a fraction of traditional costs. Keep your existing numbers, cut your phone bill, and get crystal-clear VoIP with powerful features — built for businesses ready to modernize. 5 extension minimum.

Essentials
CloudVoice Core
Smart Phone System for Small Teams
$20 - $30
Per Extension / Month
$20/mo annual • $30/mo monthly • 5 ext. minimum
Best For

Small businesses that need a reliable, professional phone system with core calling features — without the complexity or cost of legacy phone lines.

  • Unlimited Calling (US & Canada)
    Crystal-clear HD voice calls with no per-minute charges
  • Keep Your Existing Numbers
    Free number porting — bring your current business numbers with you
  • Auto-Attendant & Call Routing
    Professional IVR menus to route callers to the right team
  • Voicemail-to-Email & Visual Voicemail
    Voicemails transcribed and delivered straight to your inbox
  • Desktop & Mobile Apps
    Take business calls from anywhere on any device
  • 25 SMS/User/Month
    Business text messaging included
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Most Popular
Professional
CloudVoice Advanced
The Smart Choice for Growing Teams
$25 - $35
Per Extension / Month
$25/mo annual • $35/mo monthly • 5 ext. minimum
Best For

Growing businesses that need advanced call management, CRM integrations, and team collaboration features to stay connected and productive.

  • Everything in Core, Plus:
    All Core features included
  • CRM Integrations
    Connect with Salesforce, HubSpot, Zendesk & 300+ apps
  • Automatic Call Recording
    Record all calls automatically for training, compliance & quality
  • Advanced Call Analytics
    Real-time dashboards, call metrics & performance reporting
  • Video Meetings (100 participants)
    HD video conferencing with screen sharing built in
  • 100 SMS/User/Month
    Expanded business text messaging
  • Internet Fax
    Send and receive faxes digitally — no machine needed
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Enterprise
CloudVoice Ultra
Complete Communications Platform
$35 - $45
Per Extension / Month
$35/mo annual • $45/mo monthly • 5 ext. minimum
Best For

Established businesses and multi-location teams that need unlimited storage, advanced analytics, and enterprise-grade communications with full device & endpoint management.

  • Everything in Advanced, Plus:
    All Advanced features included
  • Unlimited Cloud Storage
    Unlimited storage for recordings, files & messages
  • Video Meetings (200 participants)
    Large-scale video conferencing for company-wide meetings
  • 200 SMS/User/Month
    Maximum business text messaging allocation
  • Device Status Reports & Alerts
    Monitor desk phones, headsets & conference devices in real time
  • Business Analytics Suite
    Custom reports, trend analysis & executive dashboards
  • Multi-Site Management
    Centralized admin for multiple office locations
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How Much Could You Save with CloudVoice?

Compare your current phone costs against ACS CloudVoice and see how much you could save by switching from traditional phone or providers like Comcast Business, Spectrum, or AT&T.

Your Current Phone Setup

$

Your Annual Cost Comparison

Current Annual Phone Cost
$5,400
10 lines × $45/mo × 12 months
ACS CloudVoice Annual Cost
$3,000
10 extensions × $25/mo × 12 months
Your Estimated Annual Savings
$2,400
Plus free number porting, HD voice, and enterprise features included
Not Sure Which Plan Fits Your Business?
Before recommending a CloudVoice plan, we evaluate your current phone setup, call volume, and communication needs. Here's how it works:
1
Phone System Audit
Day 1-2
We assess your current setup first.
We review your current phone system, call volume, number of lines, and feature needs to understand what you're working with today.
  • Current provider and contract review
  • Call volume and pattern analysis
  • Feature requirements assessment
  • Number porting eligibility check
2
Custom Recommendation
Day 3-5
We match you to the right plan.
Based on your audit, we recommend the CloudVoice tier that gives you exactly what you need — no overpaying for features you won't use.
  • Right-sized plan recommendation
  • Cost comparison vs. current provider
  • Feature mapping to your workflow
  • Hardware assessment (desk phones, headsets)
3
Seamless Migration
Week 2-3
We handle the entire switchover.
We port your existing numbers, configure your system, and train your team — with zero downtime and full support throughout.
  • Free number porting included
  • System configuration and testing
  • Team training and documentation
  • Parallel running until you're confident
30-Day Satisfaction Guarantee If CloudVoice doesn't meet your expectations within the first 30 days, you can cancel with no penalty.
Schedule a Free Phone System Audit
Transparent Usage-Based Carrier Billing
Your CloudVoice service is powered by an enterprise-grade cloud telecommunications carrier platform.

How Carrier Billing Works

ACS CloudVoice is built on a dedicated enterprise cloud carrier platform that handles all call routing, number management, and telephony infrastructure. This carrier service is billed separately on a pay-per-usage basis — meaning you only pay for what you actually use. There are no hidden markups or bundled carrier fees in your CloudVoice plan.

Usage charges cover items like outbound calling minutes beyond your plan, international calls, toll-free number usage, and additional DID numbers. Your carrier usage invoice comes directly from the platform provider, keeping billing transparent and costs predictable.

This separation ensures you always know exactly what you're paying for — your CloudVoice service plan through ACS, and your actual telecom usage billed directly at carrier rates.

Frequently Asked Questions About CloudVoice
Get answers to the most common questions about ACS CloudVoice pricing, features, and switching.
Can I keep my existing phone numbers?
Yes. We handle full number porting at no additional charge. Your existing business numbers transfer seamlessly to CloudVoice so your customers never notice a change. The porting process typically takes 1-2 weeks.
What's the difference between Core, Advanced, and Ultra?
Core ($20-$30/ext) covers essential calling, voicemail, and auto-attendant. Advanced ($25-$35/ext) adds CRM integrations, call recording, video meetings, and analytics. Ultra ($35-$45/ext) includes unlimited storage, 200-person video, and multi-site management.
Is there a minimum number of extensions?
Yes, CloudVoice requires a minimum of 5 extensions. This ensures we can deliver the full-service experience including setup, training, and ongoing support that makes CloudVoice different from self-service VoIP platforms.
How does CloudVoice compare to Comcast Business Voice?
CloudVoice typically saves businesses 40-60% compared to Comcast Business phone lines. Plus, you get enterprise features like CRM integration, call recording, and video meetings that Comcast charges extra for or doesn't offer at all.
What about the carrier usage charges?
Your CloudVoice plan covers your core phone system and features. The underlying carrier platform bills separately on a pay-per-usage basis for telecom usage like additional calling minutes and toll-free numbers. This keeps pricing transparent with no hidden fees.
Do I need special hardware or internet?
CloudVoice works with your existing internet connection and most modern desk phones. You can also use the desktop and mobile apps on any computer or smartphone. We'll assess your network during the audit to ensure call quality is excellent.
How long does setup take?
Most businesses are fully migrated within 2-3 weeks, including number porting, system configuration, and team training. We run your old and new systems in parallel so there's zero downtime during the transition.
What happens if I need to scale up or down?
Adding extensions is simple and can be done anytime. You can also upgrade between tiers as your needs grow. Our team handles all configuration changes so you can focus on running your business.
Our goal is simple: reliable, crystal-clear business communications with no surprise billing.

Got a project?

Let’s talk

1-650-300-7557
contact@atlanticcomputersystems.com

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