Managed IT Services Pricing
At Atlantic Computer Systems, we believe great IT support should be clear, reliable, and cost-effective. Whether you’re a small office or a growing multi-site enterprise business, we have service plans that fit your needs without hidden fees or surprise charges.
Each plan is tailored to your organization’s size and compliance needs with transparent, predictable pricing.​
Managed IT Services Pricing Plans
TIER 0 — MAIL ESSENTIALS
Purpose: Entry-level plan for email-only or cloud-app users.
Includes:
- Microsoft 365 / Google Workspace management
- Email security
- Spam & phishing filtering
- Conditional access / MFA policy
- Cloud identity management (Entra ID / Google I
- Cloud Backups
Ideal for: Contract or seasonal users, micro-businesses, or “email-only” roles.
Starting at $55/Endpoint
TIER 1 — MANAGED DEVICE (MDM)
Purpose: Add centralized device management and support for mobile or single endpoints.
Includes:
- All features from Mail Essentials
- ACS Managed MDMÂ
- Mobile patch & compliance enforcement
- Endpoint AV
- Remote lock/wipe capability
Ideal for: BYOD users, tablets, mobile-first workforces.
Starting at $80/Endpoint
TIER 2 — BASELINE USER
Purpose: Full workstation management — the ACS default MSP plan.
Includes:
- All features from MDM Tier 1
- ACS endpoint security stack
- RMM agent with proactive maintenance
- Patch management & software updates
- Local and cloud data backup
Ideal for: Standard office users under managed IT agreements.
Starting at $130/Endpoint
TIER 3 — HYBRID USER
Purpose: Designed for remote/hybrid employees needing secure cloud access and resilience.
Includes:
- Everything in Baseline Tier 2, plus:
- SASE VPN replacement & Secure Web Gateway
- Multi-factor SSO integration
- Device-based conditional access (Zero Trust)
- Cloud backup for M365/Google Workspace
- Advanced Email Security
- Enhanced monitoring (extended hours / critical alerts)
Ideal for: Organizations with distributed or hybrid staff.
Starting at $155/Endpoint
TIER 4 — SECURE USER
Purpose: Adds managed detection, compliance reporting, and automated response.
Includes:
- Everything in Hybrid Tier 3, plus:
- MXDR + SOAR (90-day SIEM retention)
- Elevation Control + Configuration ManagementÂ
- Dark Web MonitoringÂ
- Quarterly security + compliance reviews
- Email authentication (SPF/DKIM/DMARC hardening)
Ideal for: Clients with cyber-insurance or compliance mandates (HIPAA, CMMC, FINRA).
Starting at $180/Endpoint
TIER 5 — COMPLETE DEFENSE
Purpose: ACS’s flagship full-stack Zero-Trust and compliance solution.
Includes:
- Everything in Secure Tier 4, plus:
- ACS Complete Cyber Stack
- Unified Endpoint + Cloud Control
- Executive ReportingÂ
- 24/7 SOC response + MDR service
- Annual Risk & Compliance Report
- vCISO Advisory Sessions (Quarterly)
Ideal for: Healthcare, finance, legal, and enterprise clients needing layered Zero-Trust architecture.
Starting at $210/Endpoint
